WHO IS RESPONSIBLE FOR MANAGING YOUR DATA?
Your data is processed exclusively by our company in accordance with the application of article 7A par. 1 (b) of Law 2472/1997, for the purpose of implementing the order you placed and will not be disclosed, made public or sold to third parties in any way, unless the procedure established by the legislation for the lifting of confidentiality (Law 2225/1994) or any obligations arising from the application of Directive 24/2006 or by the Law is initiated.

WHAT KIND OF DATA DO WE COLLECT?
We may collect the following personal information from website users through the corresponding forms:

  • name,
  • email address,
  • mailing address,
  • telephone number,
  • gender and
  • bank account number (which is provided by the customer in case of a return)

The above information is provided by the user when he creates a customer account, subscribes to newsletters, places an online order, or participates in offers or other promotional activities of www.xtdiving.com.

Furthermore, www.xtdiving.com collects all information regarding your navigation in the online store with the aim of providing better personalized services and continuously improving its presence on the internet.

More specifically, during your visit to our online store, the following information will be stored for technical reasons in so-called “log files”:

  • the IP address of the accessing computer
  • “Cookie” data
  • The website from which you visit us
  • The pages within our website during your navigation on it
  • The date and duration of the visit
  • The type of your browser
  • The operating system of your device
  • Your location data

Most of the above data is collected and recorded in addition to our online store management platform and the GoogleAnalytics data management platform, which is connected to our online store and which enables our business to better manage and utilize the data collected with the aim of providing improved services to users.

On behalf of www.xtdiving.com, it is confirmed that the said data, collected through this specific platform, is exclusively accessed by our company and its partners and only they have the right to manage and utilize this data.

Finally, it is noted that these add-ons are subject to the privacy policy of the respective platform and not to our own Policy.

All personal information comes from the interested party, with the exception of contact information that may be provided by friends or relatives, following permission that they have obtained from third parties:

For sending a gift. Specifically, the name, address and contact phone number of the designated recipient are recorded.
To share their favorite products (wish list), which are stored in our online store and can be managed through their account. Specifically, the email address that the user has specified that he wishes to have his wish list sent to him is recorded.

PURPOSE OF PROCESSING PERSONAL DATA
The personal data of the interested party will be processed for the following purposes as appropriate:

– Management and development of the registration on www.xtdiving.com
Registration means the processing of the user’s navigation profiles on www.xtdiving.com. This profile consists of the use of the customer’s personal data and navigation data as well as the products viewed or added to the cart, the sections of the online store visited, the location to evaluate preferences and/or personal interests in order to offer the customer content, such as offers, services and products that match their profile.

– Management and development of online shopping
We use the customer’s personal information to process and deliver their order, to inform them via email about the status of their order or any modifications to it.

– Management and sending information about exclusive offers, latest news and personalized information tailored to the profile, interests and needs of the interested party as a customer via email.
Sending this information means processing the user’s profile which includes the use of personal data, purchase history, as well as navigation data in the online store to evaluate issues related to personal preferences in order to offer them the commercial communications that match their profile.

HOW LONG IS DATA KEPT
We will retain your personal data only for the period of time that is reasonably necessary, taking into account the needs to provide answers to questions or solve problems, make improvements, activate your services and meet the requirements of applicable law.

This means that it may retain personal data for a reasonable period of time even after the interested party has stopped using the services of www.xtdiving.com or has stopped using the online store. After this period, the personal data will be deleted.

TO WHOM WE MAY DISCLOSE THE DATA
The personal data of the interested party may be disclosed/disclosed to the following recipients:

-Public Authorities and Organizations when required by fiscal and labor regulations, Social Security regulations or any other applicable regulation.

– User information and specifically the name and messages/comments (“User Submissions”) may be displayed, upon permission granted by our company, in prominent places in the online store, if you choose to submit such information in the relevant fields. Specifically, we mention the comment/criticism forms that we have and are accessible by all users of www.xtdiving.com. We reiterate that any content (including, without limitation, photos, captions and comments) that you voluntarily share so that it is visible to other users in the specific public areas of the online store does not belong to Personal Data, becomes publicly available, may be collected and used by others and retransmitted via the internet and other communication channels.

– Companies that have undertaken data management, in order to provide display and promotion services for www.xtdiving.com and utilize on its behalf information provided through additional technologies e.g. Google Analytics, Google Ads that have been placed in our online store, with the aim of creating personalized advertisements based on the preferences of users and/or the location of users.

Our shop will under no circumstances sell customer data to third parties.

PROTECTION OF PERSONAL DATA?
The online store uses information security techniques such as access control procedures and encryption mechanisms, all with the aim of preventing unauthorized access to the data and guaranteeing its confidentiality. To achieve these purposes, the user accepts that www.xtdiving.com will obtain data in order to verify access control.

In addition, any transaction carried out through the online store is completed through a secure payment system. Confidential payment data is sent immediately and in an encrypted manner (SSL) to the competent entity.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA
As users of the online store, you have the following rights which you can exercise via the email address info@xtdiving.com or via the contact form. The competent data management department of www.xtdiving.com must respond to your request immediately, and also has the right to request confirmation of your identity before taking any action.

– Right of Access
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, as well as to obtain access to the personal data we hold about you. If you have created an account in our online store, you may find it easier to extract your data directly through your account and the personal data field.

– Right of Rectification
You have the right to ask www.xtdiving.com to correct your personal data when it is inaccurate or to complete it when it is incomplete. If you have created an account in our online store, you may find it easier to correct your data directly by editing your account.

– Right of Deletion
You can ask us to delete your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Please contact us by email at info@xtdiving.com or via the contact form.

– Right to unsubscribe from the Newsletter
You have the right to unsubscribe from our newsletters at any time by clicking on the relevant field or by sending us an Email at info@xtdiving.com

MINORS’ PERSONAL DATA ISSUES
We do not intend or desire to collect any personal information from children under the age of 13. Any use of our website by children under the age of 13 must be under the supervision of that child’s parent or guardian. No information should be submitted to the www.xtdiving.com website by anyone under the age of 13 without the consent of their parent or guardian. If we discover that a user under the age of 13 has provided personal data online, we will take appropriate steps to delete such data from our databases and not use such data for any purpose (except, if necessary, to protect the child or others in accordance with the provisions of the law).

We recommend that minors over the age of 13 seek their parents’ permission before sharing any personal information with a third party online.

MODIFICATIONS TO THE PRIVACY POLICY
We may periodically modify this Privacy Policy.
The use of the information we collect is subject to the Privacy Policy in effect at the time the information is used. In the event that we modify the way we use Personal Data, we will notify you by posting a notice on our website. You can identify whether there have been modifications to this Privacy Policy by noting the date of the last update. You are bound by any modifications to the Privacy Policy if you use the Services after the initial posting of such modifications.

Last Modified 05/15/2025